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Outrageous
hotel luxuries.
by By Rebecca Ruiz, August 25, 2008
THE
hotel industry started more than a century ago when
stagecoach outposts gave overland travellers a refuge
from the elements, and little else.
Nowadays,
however, five-star properties offer well-heeled guests
spa treatments, personal butlers and even room service
for pets.
High-end
properties, says American Hotel & Lodging Association
president Joe McInerney, aspire to give guests a "home
away from home." Of the luxury hotels recently
surveyed by the AH&LA, 81 per cent had flat screen
TVs and about 60 per cent had docking stations and
DVD players.
Since
such features are standard at most properties, hotels
distinguish themselves by focusing on outstanding
service. At Keswick Hall, a colonial-style mansion
at the foot of the Blue Ridge Mountains in Virginia,
new mothers can call on the baby butler. This attendant
warms bottles, places a rocking chair and personalized
crib in the room and rocks the baby to sleep while
mom soaks in the tub.
At
the Ritz Madrid in Spain, monogrammed robes are placed
in a guest's room before arrival. At Jade Mountain,
a Caribbean resort, a poem is placed on each pillow
at turn down.
Tasty
treats for furry friends
Other
hotels target a specific type of guest, like the pet-owner
or environmentalist. The Lowell New York offers room
service for pets, with choices like filet mignon tartar
and organic buffalo marrow bone.
At
the Four Seasons Resort Nevis in the West Indies,
guests can contribute to local conservation efforts
by paying to adopt an endangered sea turtle, which
has been tagged with a satellite transmitter for research
purposes. Adoptive guests then monitor their turtles'
migratory patterns via an Internet-based program.
Many
luxury hotels have also shifted from a staid atmosphere
to one that indulges their guests' interests, whether
that's gourmet food or adventurous excursions.
The
Enchantment Resort, a spa in Sedona, Ariz., has outfitted
room terraces with built-in grills and offers an assortment
of meats which are delivered by room service. At the
Banyan Tree Phuket in Thailand, guests can fly by
private plane to a secluded island, where they'll
watch the sun rise over breakfast. This may sound
unoriginal, but the most sophisticated hotels integrate
a guest's every whim to make the experience truly
memorable.
Such
extravagances will only become more common among luxury
hotels since fierce competition begets stand-out services
and amenities. (Credit:
The
Daily Telegraph)
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